Puff-m-d: Last night I downloaded the IE repair tool from Major Geeks and ran it. Is what the Avast technician told me believable? Or is this simply Avast's way of getting rid of customers whose browsers (there are very many of us, apparently) have been irretrievably broken by Avast? Furthermore, despite reading through those dozens of posts from people saying "Avast blocks my browser" I found not one single mention of this as being a possible cause. As mentioned, I had Firefox installed as my backup browser and it was not affected. None of the multiple scans I've performed before or since have ever found any hint of malware. I was on a pokey dial-up connection at the time and still am. Truthfully, I find the suggestion that something was or has been using my computer for its nefarious purposes very unlikely.
The technician's advice was to take my computer to some repair shop and have them "completely clean" my computer. I e-mailed Avast (something I should have done a year ago) and now I'm being told that it was Avast that decided to block Internet Explorer because it supposedly found some third party entity was using Explorer to access the Internet from my computer. I tried every fix I could find and nothing worked.Ī year later I decided, before undertaking the unwelcome task of reinstalling Windows, to make one last stab at fixing Internet Explorer. I upgraded it to IE 7 and was dismayed to find IE 7 was still blocked. Long story short, nothing they suggested solved my problem.Īt the time, I still had IE 6 installed. So my next step was to go the the Avast Support forum and post my problem. Luckily I had Firefox installed as my secondary browser so I was able to go online and google "Cannot surf after installing Avast." I found literally dozens of complaints from people to whom this same thing had happened.
A year ago, immediately after installing Avast Antivirus and letting it perform one complete scan that found absolutely nothing, Internet Explorer stopped working.
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